Shipping policy
Shipping Information
At SIGNATURE by STUDIO26, every order is packed with care and shipped from the UK.
As we launch, we’re operating in small, considered batches to maintain quality and consistency across all products.
Order Processing
Orders are processed within 1–3 working days.
Orders placed on weekends or bank holidays will be processed the next working day.
During product launches or high-volume periods, processing times may be slightly longer - but we’ll always communicate clearly.
UK Shipping
Standard UK Delivery
Estimated delivery: 2–4 working days after dispatch
Shipping costs are calculated at checkout.
International Shipping
We currently ship to selected international destinations.
Delivery times vary by location
International orders are shipped via tracked services
Customers are responsible for any customs duties, taxes, or import fees
If you’re unsure whether we ship to your country, please contact us before ordering.
Pre-Orders & Launch Drops
Some SIGNATURE products may be released as limited runs or pre-orders.
Pre-order dispatch dates will be clearly stated on the product page
If your order contains both in-stock and pre-order items, the order may be shipped together once all items are available (unless stated otherwise)
Delays
While we always aim to deliver within the estimated timeframes, delays can occasionally occur due to:
Courier issues
Weather conditions
Peak periods
SIGNATURE by STUDIO26 cannot be held responsible for delays outside our control - but we’ll always do our best to help resolve any issues quickly.
Order Tracking
Once your order has been dispatched, you’ll receive a confirmation email with tracking information.
Please allow up to 24 hours for tracking updates to appear.
Incorrect Address
Please ensure your shipping address is correct at checkout.
SIGNATURE by STUDIO26 cannot be responsible for orders delivered to an incorrect address provided by the customer.
If an order is returned to us due to an incorrect address, additional shipping charges may apply.
Lost or Damaged Items
If your order arrives damaged or goes missing in transit, please contact us within 48 hours of delivery with:
Your order number
Photos (if applicable)
We’ll assess the issue and arrange a replacement or refund where appropriate.
Contact
For any shipping-related questions, please contact:
signaturebystudio26@outlook.com